SugarVeil Flexible Icing - the innovative icing free of artificial additives that lets both home and professional chefs create spectacular 4-star restaurant caliber decorations in minutes simply, without complicated techniques or tools. Call 800-563-0074

SugarVeil Online Store Policies

Please note: Minimium retail order is $200.00. We invite you to purchase our products from an authorized vendor of SugarVeil products near you.

Shipping Charges

Your shipping charges (non-foreign orders) will be calculated automatically through the "Online" Shopping Cart ordering system. We accept Visa, MasterCard, Discover and American Express.

Whether you want to pay with a credit card, check or money order, the online shopping cart system will figure it out: products, shipping charges*, and the sales tax (.056) if you live in Missouri. You can then print out the form and mail it to us, call with your order, use the online credit card order button, or fax it!

Phone Orders 800.563.0074    -   Fax Order 816.891.7775

International Orders*

To save on freight costs, we encourage you to place your order with one of our SugarVeil vendors nearer you, since all orders shipped outside of the U.S. are subject to significant UPS shipping charges which will not automatically appear on the order screen. These charges will vary by country and will be added to the total cost of your credit card order. Contact us at orderspc(at)sugarveil.com for routing information after placing your order. Also note that payment via wire transfer is required for International orders $500 and over.

 

Candy Decorated with SugarVeil Confectionery Icing using the SugarVeil DispenserLimited Time Offer

Receive FREE DOMESTIC SHIPPING on retail orders of $250.00 and more! For orders under $250.00, a $20.00 shipping charge will be added. Please note: Alaska and Hawaii will have an additional $6.00 shipping fee added.

 
Returns

We are proud of our products, and take great pleasure in knowing that you feel the same. Your satisfaction is our top priority.

Decoredibles - Gingerbread Girl decorated using SugarVeil Confectionery IcingIf you are not satisfied with any item which you have purchased from us, simply return it by following the guildlines below:

  1. Items must be returned along with a copy of the invoice, in resalable condition and including all essential components, within 30 days of purchase.
  2. Full refunds will be given, less shipping and handling charges.
  3. Items shipped back to Silkpaint Corporation may be sent via the carrier of your choice. We recommend that you insure your shipment.
  4. We do not accept COD packages.

Please note: For any items damaged during shipment, please contact us at 800.563.0074 for specific instructions.

 
Security

Security matters - it matters to you and it matters to us.

We use a excellent company to handle our shopping cart security called Americart.

They have been our company of choice since 1998 - this is all they do, and they do it very well.

When you place your order you will see a notice like the one below, with the date added. This shows that the processing security has been checked for the current day, and everyday.

© SugarVeil® Waldron LLC
2013 All Rights Reserved
© SugarVeil® Confectionery Products • Box 18, Waldron, MO 64092 • 800-563-0074
SugarVeil is a patented product of Waldron LLC
816-891-7774 /Store Policies
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